About the Role
At The Placement Valley, we specialise in connecting skilled professionals with trusted employers across Australia.
We streamline the hiring process through pre-screening, skill assessments and visa-ready support to ensure seamless placement and long-term retention. Our focus is on matching candidates with workplaces where they can grow, contribute and build sustainable careers.
Requirements
We are recruiting Front of House (FOH) staff for a premium casual waterfront restaurant & bar located in the Port Macquarie Marina. This is a full-time role for polished service professionals who enjoy delivering warm, professional hospitality in a busy, scenic venue.
What you’ll be doing:
Deliver polished hosting and table service: greet, seat, take orders and manage table turns smoothly.
Provide confident menu and beverage guidance (wine, beer, cocktails, zero-proof options), including clear communication of allergens and spice levels.
Coordinate service pacing with the pass and bar; accurately enter orders in the POS, print dockets and process payments.
Maintain floor standards using opening/closing checklists: section setup, glassware/silverware polishing and overall cleanliness.
Manage guest feedback and service recovery with empathy; escalate any issues promptly to the duty manager.
Support events and large bookings; assist with basic barista or bar service during peak periods (as trained).
What you’ll bring:
1–2+ years’ FOH experience in premium casual or fine dining environments.
Professional, warm guest communication and confidence in a busy service.
Strong POS accuracy, cash handling and attention to detail under pressure.
Knowledge of wine styles, classic cocktails and food pairings, with the ability to upsell appropriately.
Allergen awareness and confident communication of dietary information between guests and kitchen.
Excellent teamwork, time management and situational awareness on a busy floor.
Impeccable grooming and a calm, proactive service mindset.
Qualifications & Requirements:
Current NSW RSA (Responsible Service of Alcohol) – essential.
Valid Australian work rights – no visa sponsorship is available for this FOH role.
Availability for nights, weekends and public holidays as rostered.
Willingness to relocate to Port Macquarie if not already local.
Referees and a police check may be requested as part of the recruitment process.